Privacy Policy

Your privacy matters, and so does transparency in how we protect it.

This policy outlines how we collect, use, store, and protect your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). It applies to all users interacting with our website, our services, or contacting us through digital or offline channels.

1. Who We Are

oacdigital is a trading name of Be Iconic Group Pty Ltd (ABN 41 608 361 806), an Australian digital marketing agency located at: 2/61 Mount Eliza Way, Mount Eliza VIC 3930

2. Information We Collect

We may collect the following types of personal information:

Full name and business name
Email address and phone number
Business website and service details
Billing and payment details (including credit card information when required for campaign payments)
Marketing preferences and campaign performance data

Any other information you voluntarily provide via our forms, emails, or phone calls

3. How We Collect Your Information

We collect personal data through:

Website contact forms
Discovery calls and client meetings
CRM entries and campaign setup processes
Analytics and advertising tools (e.g. Google Ads, Meta Ads, Google Analytics)
Payment portals for billing and campaign budget transactions

All data is collected lawfully and securely, and only as necessary to deliver our services.

4. How We Use Your Information

We use your personal data to:

Provide digital marketing services (e.g. SEO, SEM, Meta Ads)
Respond to your enquiries or contact requests
Customise our service recommendations
Manage billing and payment processing
Improve our website and services through analytics
Communicate updates, service announcements, and insights (only with consent)

5. Use of Third-Party Tools

We partner with trusted third-party providers to help us deliver our services and measure performance. These include:

Google Ads & Google Analytics – For tracking site behaviour and campaign outcomes
Meta Ads (Facebook/Instagram) – For audience targeting and ad optimisation
CRM and form platforms – To manage enquiries and track communication
Payment gateways – To securely collect and process card payments (if applicable)

These providers are subject to their own privacy obligations and do not use your information beyond what is required to support our services.

6. Cookies and Website Data

We use cookies and other tracking technologies to improve website experience and analyse usage. This may include:

Storing your preferences
Tracking browsing behaviour
Personalising content and offers
Analysing how you interact with different pages

You can opt out of cookies via your browser settings.

7. Security and Storage

We take the protection of your personal data seriously. Information is stored securely using password-protected systems and cloud-based software with industry-standard encryption.

We retain personal data only as long as necessary to deliver services, meet legal obligations, and resolve disputes.

8. Accessing and Updating Your Information

You may request to access, correct, or delete your personal data at any time by contacting us at:
admin@oacdigital.com.au

We will respond within a reasonable timeframe and comply with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy as our services or regulatory requirements evolve. When changes are made, we’ll revise the update date at the bottom of this page. We encourage you to review this policy from time to time.

This policy was last updated on 01 August 2026.